In 2010, Volkswagen employees throughout the Group submitted a total of 391,880 improvement proposals. The implementation of 308,273 of these suggestions in the reporting period helped to drive up the quality of our products and the efficiency of our processes, reducing costs in the Group by a total of €340.0 million. Bonuses worth some €30 million were awarded to staff whose ideas were implemented in acknowledgement of their creativity and involvement.
Shaping the Company through the opinion survey
The third employee opinion survey was conducted in 2010. Around the world, 285,000 employees took part in this survey, which put the participation rate at 87% of all employees at the corporate locations and companies included in the survey. The survey showed an improvement on the previous year, particularly in the areas of communication, cooperation and job satisfaction. After the survey had been carried out, it was discussed in the individual teams and organizational units at the 48 participating locations and improvements were made. Last year, specific action weeks for the opinion survey were organized at the plants of Volkswagen AG.